Frequently Asked Questions
- Housing Options
- Move In
- Visitors & Guests
- Housing Calendar
- About Us
Student Services Building 4th Floor
1263 Lincoln Drive - MC 6716
Carbondale, Illinois 62901
618-453-2301 | F: 618-453-2090
We hope that these FAQs provide the information that you need to successfully transition to on-campus living.
We strive to provide the best service to our students and their families. If you have a question but can't find the answer on these pages, please email us with your question.
- Residence Halls
- Suite Life
We work closely with Disability Support Services to meet the needs or our residents to ensure that students with disabilities are appropriately accommodated in integrated settings. We want to ensure that nothing stands in the way of success for our residents.
Who should I contact to discuss special needs?
Students requiring special accommodations or modifications should discuss these needs with Disability Support Services (DSS). DSS will follow up with an assessment and then make a recommendation for University Housing regarding any modifications or adaptations to make the living space work for that specific student. Please detail your special needs when you complete your Housing contract. Students with mobility impairments should work with University Housing on securing an accessible space.
Which areas offer accessible housing?
Thompson Point on West Campus, University Hall on East Campus and apartment areas all offer accessible housing.
What amenities are available in accessible housing?
We offer a range of accessible amenities including remote door openers; roll-in showers; lowered shelves, closet bars, and sinks; and adjustable desks. Our dining staff also provide assistance with food trays in the serving area.
How do I contract for an apartment?
You may apply for an apartment online once you're admitted to the University, provided you meet eligibility requirements and provided the application is open. A contract will be offered to you, based on availability and eligibility.
What should I pack?
We've developed a suggested packing list that should help make your packing a bit easier.
Are cable and Internet provided?
They are provided with Wall & Grand Apartments and in Evergreen Terrace Undergraduate Apartments but are not included in our other apartment areas. Cable and/or Internet for Evergreen Terrace Graduate and Family Apartments or Elizabeth Apartments may be obtained by the student through a local independent provider.
Is my housing Financial Aid eligible? Yes. Financial aid is applied first to tuition charges, then to fees, and lastly to housing charges.
Do I pay my Housing monthly? No. Housing charges are posted to the Student Account for the entire semester. Fall semester is August through December 31, Spring is January through May 31, and Summer is June and July.
If I move into my apartment during the month, do I pay for that entire month? No. Rent is pro-rated based on the move in date.
Can I make my prepayment with cash? Cash is not accepted. Credit card, personal check, or money order are the only forms of payment accepted.
Do we recommend any off-campus apartments? University Housing does not provide, sponsor, approve of, partner with, or inspect off-campus housing.
Am I required to have a dining plan if I live on campus?
Residents of our traditional residence halls are required to have a dining plan, as it comes with the contract. Junior and senior students residing in University Hall have the option of purchasing a dining plan or opting out of a dining plan.
What are my dining plan options if I live in an apartment or off campus?
Students living in an on-campus apartment, junior/senior housing in University Hall or off campus may purchase the Saluki Anytime dining plan or the Block-20 dining plan. The Block-20 Plan offers 20 meals that can be used throughout the academic year at the discretion of the student. Additional blocks may be purchased as needed. View the dining plan page for more information.
What is offered for special dietary needs?
We accommodate residents with a wide variety of food allergies and needs including purchasing, storing and cooking food separately. We even offer a gluten-free kitchen area for our cooks. Residents with special dietary needs should contact our registered dietitian at 618-453-2301.
What is Debit Dawg and where can I use it?.
Debit Dawg is the University’s debit card program. University Housing residents use Debit Dawg for laundry in the residence halls. Students also use Debit Dawg to make copies and to purchase food at local restaurants.
Students and staff are automatically assigned a Debit Dawg Account. Funds can be added at any of the Debit Dawg cash machines — located in Lentz Hall, Trueblood Hall, Grinnell Hall, University Hall, the Student Center, Morris Library, Law School, Faner Computer Learning Center 1 and CASA Computer Learning Center 2.
Where can I eat my meals?
You may dine at either of our dining halls with a valid dining plan or by purchasing a guest meal ticket at the entrance to the dining hall.
Can I bring a guest to the dining halls?
Guests are welcomed with the purchase of a guest meal ticket or use of Debit Dawg. Six guest meal tickets are included with the Saluki Anytime dining plan. Guest meal tickets may also be purchased at the entrance to the dining hall.
Can I loan my card to a friend?
Friends can not use your ID card. Doing so subjects both parties to disciplinary action.
Where can I eat on the weekends?
View our dining hours to see when our dining facilities are open.
What are “Holiday Hours”?
Holiday Hours are special hours that are in effect during University Holidays when school is in session. These dates and times are posted in the areas and on the website.
Can I bring my vehicle on campus? Please visit the Parking Division or call 618-453-5369 for questions and concerns about SIU Carbondale parking policies.
Is public transportation available? Yes. The Saluki Express bus service, with routes around campus and throughout the Carbondale community, is free to students with a valid Student ID. Visit the Saluki Express web site.
Should I bring a bicycle? Bicycles are a great way to get around and very popular with our students. You may lock your bike up at any of our bike racks, located by each residence hall, or take your bike into your room. For room storage, many students simply place their bike against a wall.
Bicycles must be registered with the SIU Carbondale Department of Public Safety.
Why is there a on-campus housing policy and who is required to live on campus?
Living on campus has been shown to help students do better academically and get more involved. Most of our first-year students are required to live on campus. Our upperclassman students are invited to live on campus. The SIU Carbondale Student Housing Policy offers more details regarding who is required to live on campus.
How do I contract for a residence hall?
Once you're admitted to SIU, you may complete a residence halls contract provided the contract is open. Contract dates and times depend on the semester you enter SIU and on our contract schedule. Typically, the earlier your contract (once the contract opens), the more choices you have of where to live. Visit our Residence Hall Contracts page for more information.
Where are single rooms available?
A limited number of singles are available throughout housing.
Can I loft or bunk my bed?
Each residence hall bed may be lofted or bunked. Beds on West Campus and in some rooms in University Hall are lofted prior to students moving in. Residents in other residence hall areas may check out a lofting or bunking kit from their area Housekeeping Office. Lofting and bunking kits may be distributed special distribution locations during move-in. Signs will direct residents to these points.
What are the dimensions of typical residence hall rooms?
- Mae Smith, Neely & Schneider Halls, East Campus: 17 feet x 14 feet
- University Hall, East Campus: 16 feet x 11 feet
- Thompson Point, West Campus: 19 feet x 12 feet
How do I change rooms?
Students with a residence hall contract may select and change rooms online during their assigned room selection period. Students who contract after the online room selection has closed will be assigned a room and roommate. After move-in, students wishing to change rooms should go to their area office. Room changes will be processed as space become available. Students may not move until they receive an approved copy of the Contract Change Form from Residence Life staff. Room changes may be made only under the supervision of the Resident Assistant and Residence Life Staff.
University Housing reserves the right to change the room assignment of a student at any time, to authorize or deny room and roommate changes, to consolidate vacancies, and to over-assign spaces.
Can I choose my own roommate?
When selecting your room, you'll be able to reach out to perspective roommates. We offer tips for selecting roommates and having successful roommate relationships.
What if my new roommate won't respond to my calls or emails?
While we realize this can be frustrating, the contact information that you have is the same information provided to us. You may want to see if they are on Facebook or try mailing your roommate a postcard or letter in case their email isn't working.
How do I know if my roommate and I will get along?
Unless you already know each other, you and your roommate(s) probably share similar concerns. Review the Student Profile that your potential roommate completed to see if you are compatible. You can also email or call your roommate if they've provided contact information. Some of our students also look their potential roommates up on social media sites such as Facebook. The best way to ensure a successful relationship is to communicate clearly and effectively before you move to campus.
What if I do not get along with my roommate?
Residence Life staff are available in each building to help mediate roommate conflicts.
Are laundry facilities available?
Laundry facilities are available in each residence hall. East Campus halls (Mae Smith, Neely, Schneider and University Hall) have washers and dryers located on each floor, beginning with floor two. West Campus halls (Thompson Point) have washers and dryers located on the lower level of each residence hall and in the commons building, Lentz Hall.
The residence halls laundry machines operate using Debit Dawg, the debit card system used by the University. Deposits to a Debit Dawg Account may be made in person at Debit Dawg machines (located in University Housing commons areas), at the Check Cashing windows (located on the second floor of the Student Center), by Western Union wire transfer (addressed to SIU Carbondale), by mail or over the phone with VISA, MasterCard, Discover, or American Express.
The cost for laundry on campus is approximately $1 to wash and $1 to dry. Laundry questions may be addressed to your area office. Questions regarding Debit Dawg should be addressed to the ID Card Office in the Student Center.
Students may use Laundry View in the residence halls to determine availability of machines.
Can I have visitors or guests in my room?
Visitation has been approved for twenty-four hours a day, seven days a week unless visitation privileges are restricted or altered by staff. University Housing staff reserve the right to alter visitation privileges as situations may require for the proper operation of the residence halls. This includes declaring certain rooms off limits for visitation if the exercise of this privilege is creating problems. The right to privacy of roommates will be respected and permission must be granted by the roommate for a guest to be present. A resident may declare his or her room off limits to guests at any time. Guests must be accompanied by a host or hostess at all times. View The Guidebook for detailed information on this policy.
What should I pack, what should I leave at home, and what comes in my room?
New residents and their families often have many questions about what to bring. View the residence halls packing list for suggestions. Be sure to check with your roommate to see what s/he is bringing and willing to share before you purchase large or expensive items for your room. Also, refer to the Resident Handbook for more details on prohibited items.
Can I have a phone or computer access in my room?
You may bring a computer with you to your room. Wireless Internet is included with your residence halls contract. Computer labs are also available on campus. Telephone access is available in student rooms for an additional charge. Students wanting a land line telephone will need to activate their own phones and pay for their own services. Be sure to read the Getting Connected information prior to arrival to prepare your computer and to purchase the right items for your room.
What size carpeting should I get for my room?
The following sizes of carpets are the largest possible, based on the measurements that will not be obstructed by a convector, closet, door pillar, or sink (in suite-style rooms).
- Mae Smith, Schneider & Neely (Single, Double & Temporary Rooms): 9ft 8in X 14ft 6in
- Thompson Point (Single, Double & Temporary Rooms): 17ft 8in X 9ft 5in
- Thompson Point (Triple Rooms): front room is 13ft 6in X 11ft, rear room is 9ft X 12ft
- University Hall: Rooms are already carpeted on floors 2-4. Rooms on floor 1 will take a carpet around 15 ft x 10 feet.
Where is Freshman Housing?
We don't designate an entire area as "freshman housing". Our first-year students live in each of our residence halls. University Hall has a floor designated for junior/senior housing and accommodates freshmen and sophomore students on different floors.
How Do I Get Involved in My Residence Hall?
A variety of University Housing student organizations are available for you to join. These are a great way for you to meet friends, develop connections to University Housing staff members, gain event planning skills and have fun.
What is a Resident Assistant (RA)? Resident Assistants are students who have been selected and trained to provide a variety of services to residents. RAs answer questions about Housing and University policies and refer students to appropriate campus offices when they need help or services. They provide advice to students on personal and academic problems and mediate roommate conflicts. They are responsible for enforcing the rules in the Resident Handbook, the Student Code of Conduct and other University rules. RAs also plan and help students plan educational and recreational activities.
What is Living the Suite Life?
For Fall 2020, all students living in University Housing residence halls will be “living the suite life” in their own private room. Traditionally, two SIU students have shared a residence hall room. With this initiative, two students will share a suite; two rooms adjoined by a bathroom. This added luxury will be provided at no additional cost. That means you’ll get a private room at the traditional double room rate.
Why is University Housing offering single occupancy for all students?
SIU is in a unique situation to provide something that most other schools cannot. Offering single rooms for all residence hall students makes being a Saluki all that more unique and special. University Housing will continue to offer this great perk as long as space will permit.
Which residence halls will be used for 2020-2021?
We anticipate housing all on-campus residents in the residence halls of Thompson Point, Neely tower, Schneider tower, and Mae Smith tower.
Which dining halls will be open for 2020-2021?
Both Lentz and Trueblood dining halls will be open next year. Students on the Saluki Anytime Meal Plan may eat at either dining hall as many times per day as they wish.
Can I still have a roommate if I prefer?
Yes. Students may elect to live together in the same room, however, since all single rooms are already billed at the double room rate, there is no reduction in cost for choosing a double room assignment.
What about traditional triple rooms at Thompson Point?
Because the traditional triple rooms are laid out similarly to a regular suite (two rooms and a bathroom), two students will occupy these rooms where traditionally three students shared in previous years.
How will single rooms be furnished?
All rooms will contain the same furniture they do now. Students will have a great amount of flexibility in how to utilize this furniture. Did you know two twin beds pushed together create a king-size bed? Students may wish to bunk their beds and sleep up top, or sleep down below and use the top for storage. Lofting kits remain available for students' use and the second bed may also be unassembled and stored behind the bed you use. All furniture assigned to a room must remain in the suite throughout the year. All furniture must be reset to the original layout prior to checkout.
May the two residents of a suite move both beds into one room and use the other room as a living room?
Of course! We encourage students to make their room their home for the 9+ months they're living on campus each year. Residents remain responsible for their individual room for the condition it was in upon arrival, but an arrangement like this is quite permissible. All furniture must be reset to the original layout prior to checkout.
How will floor communities form in this new arrangement?
The focus on community development will remain as strong as ever. Residence hall staff will work with suitemates to ensure there is a mutual understanding of how life in the suite will work best for each resident. All residents of the floor make up a "house" and it remains our goal that you know and get along well with your neighbors. House meals remain a great way to hang out together, as are forming intramural teams, going to the rec together, hanging out at the student center as a group, or attending Saluki Athletic events as a house group.